This strong Collections professional has extensive experience in collecting on past-due accounts. Recent experience includes performing collections calls on accounts that are more than 30 days past due with varying dollar amounts. Industry experience includes professional services, financial services and manufacturing. Systems experience includes SAP, Salesforce, Produce Inventory Control System (PICS) and Excel.
Additional qualifications include:
- Researched accounts to determine payment status and appropriate action for collections
- Assessed aging reports and collecting based on priority of outstanding accounts
- Negotiated and created payment plans as needed
- Used outstanding customer service skills to qualify and determine reason for missed payments
- Ensured all collections efforts were notated in a detailed and accurate manner for future use as required