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Project Manager




Job Number: 120026
Offered Through: Brilliant Technology Staffing
Job Location: Chicago, IL
Job Type: Contract to Hire
Degree:
Job Post Date: 02/11/2019
Job Description:

Our client is looking for a Project Manager. For 25 years, they are the trusted partner of retailers for the use of digital technology in stores. This client is the worldwide leader in smart digital labels and pricing automation, develops a comprehensive IoT and digital platform that delivers a complete set of services to retailers. The solution enables retailers to connect and digitize their physical stores; automate low-value-added processes; improve operational efficiency; inform and serve customers; ensure information integrity to continuously optimize on-hand inventory; prevent stock-outs and waste and create an omni-channel service platform that builds loyalty and meets evolving consumer expectations. The Project Manager is a 6 month contract to hire role located in Chicago IL.

Project Manager Responsibilities:

  • Lead the implementation of key account customer engagements, managing critical successful project outcomes: on time, on budget, and outstanding customer satisfaction.
  • Manage the customer satisfaction for the critical first 30-60 days post implementation and future store rollout.      
  • Coordinate the different steps of the process and to ensure the timing of the deliveries and their quality
  • Work closely with the sales teams in order to define the customer’s needs
  • Gather and lead project teams with the aim of preparing a key-account deployment or the project of an independent customer
  • Work closely with North American sales teams to define and collect customer needs
  • Understand customer / partners needs, write technical and functional documentations accordingly
  • Designated point of contact for the customer.
  • Provide post implementation account management / customer care for 30-60 days after sign off and for additional store rollouts
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Develop comprehensive and detailed project plans to be shared with clients as well as other staff members
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs

 

Project Manager Requirements:

  • 4 years of experience in Tier-1 project management
  • PMP Certification preferred
  • Self-sufficient, self-starter with proven success taking ownership of project management
  • Knowledge in one or more of the following languages: Java, XML, JavaScript, HTML.
  • Knowledge with Windows and Linux at the command line.
  • Experience with process improvement and inventory control
  • Ability to travel up to 50 of the time

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