Senior Business Analyst

551997 | Contract

This seasoned Senior Business Analyst with a bachelor’s degree has more than 10 years of experience delivering impactful solutions and process improvements. Recent experience includes driving change to impact significant cost savings, optimized workflows, process improvements, and collaborating with cross functional and off-shore teams to enhance operational efficiency. Industry experience includes healthcare and insurance. Systems experience includes Power BI, Visio, SQL, RPA, Epic EMR, Nextgen EPM, Tableau and Excel.

Additional qualifications include:

  • Managed process improvement for hospital system workflows resulting in decrease of support ticket processing from 5 days to 1.5 days
  • Oversaw requirements, gathering, analysis and support for both external clients and internal development teams
  • Performed Robotic Process Automation testing and design for more than 150 healthcare RCM and claims products