This highly-skilled Deductions Analyst has more than 13 years of deductions experience with a large manufacturing company. While in their last role this individual primarily worked within the grocery division and was responsible for handling 38 key accounts including Costco, Amazon and Home Depot. This Deductions Analyst would receive approximately 500,000 deduction claims on a weekly basis and was responsible for researching and resolving the open deductions within SAP. Additional responsibilities included pulling PODs, researching through customer web portals, and communicating daily with sales, customer service, and pricing teams to resolve open deduction claims.
- Issued chargebacks on promotions, shortages and damages
- Researched, cleared and processed claims and deductions
- Processed credit and debit memos
- Worked closely with credit and collection, sales and pricing teams to resolve issues